Frequently Asked Questions

General questions

 

May I walk instead of running?

Yes, of course. If you get tired, you are free to walk between the obstacles.

 

May I skip an obstacle?

Yes, if you do not feel comfortable with an obstacle, you can walk around it.

 

Will there be a parking facility?

There will be limited parking facilities near the event and parking fees may apply.

 

Will there be a cloakroom?

Yes, you will have the possibility to leave your belongings at a guarded place at your own responsibility. We are not liable for any loss or damage.

 

May I bring along friends and family as spectators?

Yes, we definitely encourage you to bring them! The spectators can enter the area of the race free of charge. But they can only stay at the assigned place.

 

What about the bad weather? Will you hold the event under such circumstances?

In case of raining, we will hold the event. However, in extreme weather circumstances we hold the right to refrain from setting up certain obstacles or cancel the race. Please check the entry policy for futher information.

Registration / Entry

What happens if i do not receive the registration email? 

 

Please check your spam folder. If it is not in the spam folder, contact us through our webpage.

 

What is the age limit for entry for the running event?

There is no age limit, but participants must reach a minimum of 130 cm body height. Participants under 15 years of age must run with parental supervision. In addition, every participant under 18 years of age must get one of his or her parents/legal counsel to sign the entry ticket.

 

Is there a weight limit?

Yes, a participant's maximum body weight is 120 kg.

 

What does the entry fee include?

Participation in the event, a bib number, a unique t-shirt, finishers medal, and refreshments (once during and once at the end of the event).

 

How can I request the invoice to be issued for a company name?

During payment, when you enter the invoice data you can give the company's name and data. It is not possible to modify the invoice after payment.

 

Can I enter on-site, on the day of the event?

Unfortunately it is not possible to enter the event on-site.

 

Is there a student discount?

There is no student discount, but there is a child discount of 20% applicable until the age of 14. Furthermore, if you run as a team, a discount of 10 or 20% applies. Please be aware that a discounted entry cannot be modified later on.

 

Will I get information prior to the event?

Yes, a few days before the event we will send every participant an e-mail including the map of the event, parking facilities and the route.

 

What should I bring along to the event?

You can pick up your starter package only in return for the printed and signed entry ticket. Other than that, bring along your friends! :)

 

Can I pick up another participant's starter package?

If you would like to pick up another participant's starter package, you must bring along his or her signed entry ticket.

 

When can I pick up the starter package?

On the day of the event, on the site.

 

How much earlier should I be there before the event starts?

As the wavetimes start in every fifteen minutes, it is recommended to get there in time to make sure you have time to pick up the starter package (approximately an hour before your wavetime)

 

Will there be a common warm-up?

Yes, there will be a short common warm-up before every wave.

 

What clothes should I wear for the event?

Comfortable sportswear and training shoes.

 

Is the distance exactly 5 km?

No, calculate with a few hundred meters' difference.

 

Is the rave timed?

No, it is not.

 

Is there an award at the end?

Since there is no timing and there are a number of different wave times participants run in, there is no awards, but everyone who finishes is awarded with a unique medal and t-shirt.

 

What is the sizing of the t-shirts?

The unisex t-shirts come in adult sizing. On the day of the event we will give you the t-shirt size you have requested during registration. It is not possible to change sizes on the spot, since we order a fixed number of t-shirt.

 

Where will I find the videos, pictures taken during the event?

The pictures and videos will be available in the gallery of the website about 1-2 weeks after the actual event.

Team Entry

How many members can a team consist of?

A team may consist of 10 or 20 people.

 

How can a new team be created?

After registration, the team captain will purchase the 10 or 20 tickets in one as a package. Then the captain may send the entries to the team members by e-mail or may enter their names manually.

 

How is payment made if we enter as a team?

When the team captain creates the team, he / she pays in one instalment the full cost of entry for the number of participants he / she listed. The members should settle their due amounts to the captain individually. We are not taking any responsibility for any payment issues that might arise within a team. 

 

When will I receive my entry voucher if I enter as a team?

If the team captain have assigned your voucher to you manually, then she or he can downloaded from her account on the website. If you have entered via the entry e-mail, we will send it to you by e-mail, and you will be able to download it after signing in.

 

How can I add a new team member?

Unfortunately, it is not possible to add new team members. It must be decided at the creation of the team whether you want a10- or a 20-member team.

 

One of the team members cannot come. What modification can I make?

Unfortunately team entries cannot be transferred, as they are discounted entries.

 

I haven’t received the invitation. What am I supposed to do?

The team captain can resend the email to you once again. If you still don’t receive it, please contact us.

 

Refunds and modifications

Can I receive a refund if I can not attend the event?

We do not refund the paid amount under any circumstances. Although you can hand your entry over to another person for a fee until two weeks before the day of the running event . However, if you have a discounted entry, you can not transfer it. (team discount, age discount, using coupon) Do not forget that you can only modify your entry once, either transfer it to someone else or change the wave time. Log in to your account and under My tickets you will have the option to modify it. 

 

Can I transfer my entry to another wavetime?

Yes, as long as there are free places, you can transfer your entry to another wavetime for a fee until two weeks before the day of the running event. After that you can not make any modifications. Do not forget that you can only modify your entry once, either transfer it to someone else or change the wave time. Log in to your account and under My tickets you will have the option to modify it. 

 

Can I hand my entry over to someone else?

Yes, you can hand your entry over to someone else for a fee until two weeks before the day of the running event . After that you can not make any modifications. If you have a discounted entry, you can not transfer it. (team discount, age discount, using coupon) Don’t forget that you can only modify your entry once, either transfer it to someone else or change the wave time. Log in to your account and under My tickets you will have the option to modify it. 

 

Can I transfer my entry to another CRAZY 5K event?

Unfortunately, you can not transfer your entry to another event.

 

If I can not attend the event, can you send the t-shirt and the medal by post?

No, unfortunately it is not possible.